Terms and Conditions

Welcome to Kicks Emporium, your ultimate destination for premium sneakers in Bangladesh. Before you proceed with any purchase on our website, kindly review the following terms and conditions carefully. By using our website and making a purchase, you agree to abide by these terms and conditions.

1. Product Availability and Pricing:

• Kicks Emporium offers a range of sneakers from popular brands such as Nike, Adidas, and New Balance. However, product availability may vary and is subject to change without prior notice.
• Prices listed on our website are in Bangladeshi Taka (BDT) and are inclusive of applicable taxes. We reserve the right to adjust prices at any time without prior notice.

2. Order Placement and Payment:

• Customers can place orders on our website by selecting the desired products and proceeding to checkout.
• We accept advance payments for orders, which can be partial or full in advance. The remaining amount can be paid through Cash on Delivery (COD) upon delivery of the order.
• Payment methods accepted include Bank transfer, mobile banking, and other online payment platforms.

3. Shipping Options:

• Kicks Emporium offers two types of shipping options: regular and express.
• Regular shipping typically takes [insert timeframe] for delivery, while express shipping delivers within [insert timeframe].
• Shipping fees may vary based on the chosen shipping option and delivery location.

4. Delivery and Tracking:

• We strive to deliver orders in a timely manner to the provided shipping address.
• Customers will receive a tracking number via email or SMS upon order dispatch, allowing them to track their shipment’s progress.

5. Returns and Exchanges:

• Kicks Emporium accepts returns and exchanges within [insert number] days of the delivery date, subject to our returns and exchange policy.
• To initiate a return or exchange, please contact our customer service team and provide relevant order details.

6. Product Authenticity:

• We guarantee the authenticity of all products sold on Kicks Emporium. We source our inventory directly from authorized distributors and retailers.

7. Intellectual Property:

• All content on the Kicks Emporium website, including images, logos, text, and graphics, are the intellectual property of Kicks Emporium and protected by copyright laws.

8. Privacy Policy:

• We are committed to protecting the privacy of our customers. Please refer to our Privacy Policy for detailed information on how we collect, use, and disclose personal information.

 

9. Disclaimer of Liability:

• Kicks Emporium shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or products.

10. Governing Law:

• These terms and conditions shall be governed by and construed in accordance with the laws of Bangladesh.

11. Modification of Terms:

• Kicks Emporium reserves the right to modify these terms and conditions at any time without prior notice. It is the responsibility of the customer to review these terms periodically.

11. Your Conduct:

By using Kicks Emporium, you agree to conduct yourself in a manner that is lawful, respectful, and in accordance with these terms and conditions. Any abusive, fraudulent, or unauthorized activity on our website is strictly prohibited.

12. Submission Section:

Any submissions, including reviews, feedback, comments, or suggestions, provided by users of Kicks Emporium may be used by us for marketing or promotional purposes without compensation or acknowledgment

If you have any questions or concerns regarding these terms and conditions, please contact our customer service team for assistance.

Thank you for choosing Kicks Emporium for your sneaker needs!